Facilitating Through Challenging Behaviours

Do you regularly facilitate meetings or workshops where there are strong opinions and diverse personalities in the room?

Are you looking for simple strategies that will minimise the risk of challenging behaviours, personal agendas and internal power struggles within a meeting?

Would you like tools for addressing disrespectful behaviour in a way that deescalates the situation and keeps everyone engaged?

Holding space for diverse opinions, perspectives and personalities is not always easy, especially when participants exhibit challenging behaviours. Thankfully there are some simple tools and strategies that can make navigating those behaviours less daunting.

In this 1-day in-person workshop, you will:

✅ Learn how to minimise the risk of challenging and disrespectful behaviours.
As with most things in life, prevention is better than a cure. Explore the importance of creating S.P.A.C.E in a meeting or workshop environment and learn how to create that space before the session even begins. Good process beats personality.

✅ Explore the importance of alignment.
If people are unsure about the purpose of the meeting or their role within it, it’s hard to keep a meeting on track. Discover effective frameworks that ensure everyone understands the purpose of the meeting and the parameters of the discussion. Plus, learn simple strategies for addressing situations when the conversation is taken off-track.

✅ Learn simple strategies for addressing challenging behaviours when it occurs.
Even with prevention strategies in place, challenging behaviour can still enter the room. Learn simple tools, strategies and frameworks for addressing poor behaviour head on, while still maintaining the safety and integrity of the session.

✅ Gain confidence for dealing with tricky behaviours – no matter what they might be.
You can have all the tools and frameworks in the world, but you need to be confident enough to use them. Explore your role as a facilitator and get comfortable with exerting ‘generous authority’ when required.

Register for the next public workshop or get in touch to talk about an in-house workshop for your team.